Memberships and Accreditations

  • Credit Services Association (CSA) – Membership Number 849
    The Credit Services Association (CSA) is the only National Association in the UK for companies active in relation to unpaid credit accounts; debt recovery agencies, tracing & allied professional services and has a history dating back to 1902.
    Through our brand resort recoveries we are a member of TATOC, the largest consumer association for timeshare owners in Europe with 92 resort members throughout Europe representing 350,000 timeshare families.
  • ISO 9001:2008 Quality Assurance Accreditation – Licence Number 3526
    The International Organization for Standardisation (ISO) was established in 1947. Accreditation with ISO ensures that an organization is consistent and can be considered to have four main components: quality planning, quality control, quality assurance & quality improvement. Quality management is focused not only on service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality. CBC International has held this accreditation for a number of years.
  • Sekundi

    Sekundi is our European partnership of recovery agents, of whom we are a member for the United Kingdom & Republic Of Ireland. Information on our involvement and services can be found here
  • Institute of Credit Management
    Through our Director, Roy Caligari, we are members of the Institute of Credit Management (ICM), which is Europe’s largest credit management organisation. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services.
  • ADR Group
    Through our Director, Roy Caligari & our Company Secretary, Angela Caligari, we are members of the ADR Group, which is acknowledged nationally and internationally as a leading authority in mediation and other dispute resolution techniques.
  • Liverpool Chamber of Commerce – Membership Number 22923

    Liverpool Chamber of Commerce was established in 1850 to protect the interests of the merchants and businesses in the city. They are the voice of Liverpool’s business community locally, nationally and around the world.
  • Financial Conduct Authority (FCA) – Interim Permission Number 131161

    We are authorised and regulated by the Financial Conduct Authority for accounts formed under The Consumer Credit Act 1974 (amended 2006).
  • Data Protection Act 1998 – License Number Z5607432
    As a Debt Collection agency we are required to be licensed under the Data Protection Act 1998.

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